by H Jiejin · 2009 · Cited by 20 — The eTOM model describes the full scope of business processes required by a service ... NGOSS eTOM Business Processes Service Management Operation ... In this case, we are able to move from a manual-intensive, inconsistent, ... Corporate Modeler Suite, as the Figure 3.1 shows, supports various business process.
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Business Process Framework (eTOM) Suite.pdf
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